Medical Office Assistant Diploma
This program has been approved by the Private Training Institution Branch (PTIB) of the Ministry of Advanced Education and Skills Training.
This program has been designed to provide students with all of the administrative and clinical knowledge and skills required for employment as a Medical Office Assistant.
During the program students learn to understand and use medical language; perform office procedures, prepare medical records, reports, case histories, correspondence and machine dictation; schedule and confirm medical appointments; receive and communicate messages for doctors and patients; initiate and maintain confidential medical files and records; prepare financial statements and handle billing procedures including medical billing, insurance, and other claim forms; promote safety and work in a safe manner; order supplies and maintain inventory; plan and initiate procedural set ups including those required for patient preparation and maintenance for supplies and equipment.
Strong focus is given to communication skills, Microsoft Office applications, accounting applications, the ability to multitask and prioritize, organizational and detail skills, professional telephone manner, confidentiality, interpersonal skills and being a team player.
Language Proficiency Requirements
Prior to acceptance, applicants must meet at least one of the following language proficiency requirements:
- Proof of Grade 12 or equivalent.
- 19 years of age or older (all applicants).
Evidence of Language Proficiency (One of the Following Required):
- Evidence that 3 years of full-time secondary education (Grades 8–12) have been successfully completed in the English language in a country where English is one of the principal languages. This may include successful completion of a BC Adult Graduation Program. Applicants must produce transcripts as evidence of completion of Grade 12 English with a minimum grade of “C”.
- Completion of 2 years of full-time post-secondary education at an accredited institution where English is the language of instruction (applicable to a country where English is one of the principal languages).
- Provide verified results for one of the English language proficiency tests listed below. Test results must be dated no more than two years before the start date of the program.
Accepted English Language Tests:
- IELTS (Academic): Overall score of 5.5 or higher
- CAEL: Overall score of 40 or higher
- Duolingo English Test: Overall score of 95 or higher
- TOEFL iBT: Overall score of 46 or higher
- CELPIP: Listening 6, Speaking 6, Reading 5, Writing 5
- PTE Academic: Overall score of 43 or higher
Upon completion of this program the successful student will have reliably demonstrated the ability to:
- To effectively apply the Microsoft Office Suite in an office administration environment.
- To describe and apply bookkeeping principles and practices.
- To perform basic business transactions including accounts payable and receivable, payroll, and balance and income statements.
- To apply basic interpersonal communication skills effectively in administrative settings.
- To research, organize, and create business information collateral across a wide variety of delivery vehicles.
- You will learn about the digestive, urinary, reproductive, nervous, cardiovascular, and respiratory systems.
- Student will gain knowledge of the blood, lymphatic, musculoskeletal, skin, sensory, and endocrine systems.
- You will develop skills in appointment scheduling, reception and communication skills, filing, referrals, and pharmacology.
- You will explore the Wolf billing software system, including data entry for both manual and computer billing to the Medical Services Plan (MSP) of British Columbia.
- To develop a beginning competency in selected clinical skills.
- You will gain knowledge of the basic instruments, equipment, and supplies used in medical settings.
- To explore all aspects of EMR (Electronic Medical Records) software using Wolf Medical Systems and to navigate EMRs and manage the input and retrieval of electronic data.
Upon completion of the program, graduates can work in the below occupations list:
- Medical Office Assistant,
- Medical Administrative Assistant,
- Secretary, Medical,
- Receptionist, Medical Office/Hospital
- Medical Billing Clerk
- Ward Secretary
- Booking Clerk
- Distance delivery.
- Combined delivery (on-site and distance.)
- In distance or combined delivery, the online components are Synchronous.
| Method of Delivery (For Combined delivery) | Hours |
| Classroom (Instructor Led) | 520 hrs |
| Computer Based Training | 0 hrs |
| Distance Education | 460 hrs |
| Supervised Lab | 0 hrs |
| Practicum | 0 hrs |
| TOTAL 980 hrs | |
| Course Code | Course Title | # of Hours of Instruction |
| CMPT 107 | Computer Business Applications I | 160 |
| CMPT 113 | Keyboarding Skills Development | 20 |
| MDCL 101 | Medical Anatomy, Physiology & Terminology | 80 |
| MDCL 131 | Basic Pharmacology | 80 |
| ENGL 109 | Medical Word Processing | 40 |
| BUSM 112 | Administrative Skills | 80 |
| BUSM 334 | Customer Service Strategies | 80 |
| ACCT 101 | Accounting I | 80 |
| MDCL 201 | Medical Billing – Manual | 80 |
| MDCL 202 | Medical Billing – Software | 80 |
| MDCL 151 | Medical Transcription | 40 |
| MDCL 203 | Clinical Procedures | 60 |
| MDCL 204 | Medical Office Practice | 60 |
| JOBS 111 | Job Search Skills | 40 |
| Program Total | 49 weeks | 980 hrs. |
Domestic Students
Tuition: $10,360
Application Fee: $100
Text Books: $695
Other: $100
International Students
Tuition: $10,360
Application Fee: $100
Text Books: $695
Other: $100